KPIs and Reporting
A Sharpsmart service partnership runs on aligned goals and trackable KPIs around our promised safety and sustainability outcomes – ensuring accountable performance, backed by benchmarking that improves yearly.
Transparent KPIs and Reporting for Leadership Visibility
Sharpsmart works with hospitals to set clinically relevant KPIs that impact the five critical needs of healthcare: safety, sustainability, efficiency, compliance and education. Each KPI is backed by clear service-level commitments, shared savings initiatives, and transparent progress reports.
We make KPIs real by embedding them into hospital leadership oversight. Sharpsmart provides monthly performance visibility so teams can see what’s tracking to plan and what’s trending outside acceptable parameters – by waste stream, location, and service line. This prevents even the seemingly small issues from becoming compliance events, safety risks, or budget surprises.
Our dedicated Contract Manager will facilitate regular Executive Business Reviews (EBRs) to align stakeholders, review progress against agreed KPIs, and use waste volume, container turn and audit data to identify performance enhancements. These reviews create shared accountability and clear ownership of results across the full life cycle of the contract.
Data That Drives Improvement
At Sharpsmart, data is the centre of continuous improvement. Through our proprietary TRACE technology, Power BI capabilities, and regularly scheduled EBRs, we turn waste metrics into meaningful action. This helps hospitals visualise performance, benchmark results, and improve outcomes across every department.
Hospitals are complex. Waste is complex.
Together, they demand more than a one-size-fits-all solution.
Metrics That Matter
We don’t just bombard you with numbers. The data insights we provide to drive corrective action and multi-touchpoint improvement across your hospital’s waste programme include:
- Container weights and turns by type and location
- Container fill efficiency and utilisation rate
- Service reliability and net promoter scores
- Waste stream breakdown by total volume
- Environmental and cost impact summaries
- Department-level benchmarking against national best practice
Practice National Benchmarking
We measure waste performance against both Sharpsmart’s internal best-practice standards and national benchmarks. Using our TRACE container tracking technology, you can compare your performance againt national benchmarks such as the NHS Clinical Waste Strategy and targets such as the 20-20-60 waste split – giving you valuable insights to reduce waste and replicate high-performing practices.
A Partnership Built On Transparency
Making healthcare safer means more than delivering a service – it means equipping hospital teams with the expertise and confidence to drive change from within, building capability and supporting quality patient care. We don’t take the ‘give a man a fish’ approach that creates reliance on outside experts. We provide visibility that enables open conversations, informed decisions, and course correction on both sides of the partnership. From Power BI reporting to key waste, cost and performance metrics, we drive accountability and continuous improvement.
Data That Drives Change
When hospitals see their waste, they can finally control it. Partner with Sharpsmart for reporting and KPI management that delivers clarity, accountability, and measurable improvement in safety, sustainability, and cost performance.