Let's make billing easy.
To help you navigate your invoices, we've put together a few 'how-to' steps to quickly identify billing line items.
When are invoices generated?<p>Fixed-fee customers are billed halfway thorugh the month. Pay-per-turn customers are billed at the end of the month. Activity-based billing is billed once the service has been completed. </p>
What do the type and description fields on my invoice mean?
Please refer to the table below to determine the meaning of the type and description fields.
|Material Type||Per Kilogram||Scale ticket Internal Reference*1234567) followed by the Material Type (Clinical Waste AT, Clinical Waste IN, for example)|
|Service Charge||Per Turn||Manifest number followed by the service charge S14 yellow, S32 yellow for example|
|Period||Fixed Fee||Billing period 1st Apr - 31st Apr for example|
Examples of each type of billing
What is this container?
Please refer to the table below.
|Container||Waste||Approx. Size||Link to Product|
|S14 Yellow||Medicinally contaminated sharps||14 Litre||View S14 Yellow here|
|S22 Yellow||Medicinally contaminated sharps||22 Litre||View S22 Yellow here|
|S32/S32A+ Yellow||Medicinally contaminated sharps||32 Litre||
View S32 Yellow here
View S32A+ Yellow here
|S14 Orange||Non-medicinally contaminated sharps||14 Litre||View S14 Orange here|
|S22 Orange||Non-medicinally contaminated sharps||22 Litre||View S22 Orange here|
|S32/S32A+ Orange||Non-medicinally contaminated sharps||32 Litre||
View S32 Orange here
View S32A+ Orange here
|S14 Purple||Cytotoxic contaminated sharps||14 Litre||View S14 Purple here|
|S22 Purple||Cytotoxic contaminated sharps||22 Litre||View S22 Purple here|
|S32/S32A+ Purple||Cytotoxic contaminated sharps||32 Litre||
View S32 Purple here
View S32A+ Purple here
|S14A+ Blue||Non-hazardous waste medicines & pharmaceuticals||14 Litre||View S14A+ Blue here|
|S22A+ Blue||Non-hazardous waste medicines & pharmaceuticals||22 Litre||View S22A+ Blue here|
|S32A+ Blue||Non-hazardous waste medicines & pharmaceuticals||32 Litre||View S32A+ Blue here|
|AT64||Infectious clinical waste||64 Litre||View AT64 here|
|CT64||Cytotoxic infectious clinical waste||64 Litre||View CT64 here|
|IN64||Infectious & medicinal clinical waste||64 Litre||View IN64 here|
|PH64||Non-hazardous medicinal waste||64 Litre||View PH64 here|
|MR64||Recycling of metals and single-use devices||64 Litre||View MR64 here|
How can I make a payment?
When is my next service?<p>Please contact Customer Excellence at <a href="tel:01388810310"><strong>01388 810310</strong></a> for questions about your service schedule.</p>